Shipping & Returns
Shipping & Returns
Welcome to the Shipping and Returns page of EngineLiftPlates.com. Here, we provide important information about our shipping policies and procedures, as well as our returns and exchange policy.
Shipping Information
We strive to process and ship orders as quickly as possible to ensure timely delivery to our customers. Here's what you need to know about our shipping process:
- Processing Time: Orders are typically processed within 1-2 business days after payment is received.
- Shipping Methods: We offer various shipping options to accommodate your needs, including standard shipping and expedited shipping.
- Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before completing your purchase.
- Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
Returns and Exchanges
We want you to be completely satisfied with your purchase from EngineLiftPlates.com. If for any reason you are not satisfied with your order, we offer a hassle-free returns and exchange policy:
- Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within [number] days of receiving your order.
- Return Process: To initiate a return, please contact our customer support team at orders@massivespeedsystem.com. We will provide you with further instructions on returning your item.
- Refunds: Once your return is received and inspected, we will process a refund to your original method of payment. Please note that shipping costs are non-refundable, and return shipping fees may apply.
- Exchanges: If you need to exchange an item for a different size or model, please contact our customer support team, and we will assist you with the exchange process.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or defective, please contact us immediately at orders@massivespeedsystem.com. We will work with you to resolve the issue as quickly as possible and ensure that you receive a replacement or refund.
Contact Us
If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact us at orders@massivespeedsystem.com. Our dedicated customer support team is here to assist you and ensure that you have a positive shopping experience with EngineLiftPlates.com.
Thank you for choosing EngineLiftPlates.com for your engine lifting needs. We appreciate your business!